Shipping policy

Getting it to your door

Every order ships with tracking and is covered by our 30-day guarantee. Here's what to expect.

Processing: 1–2 business days
We pack and hand off your order within two working days of it being placed.

United States: 7–12 business days
Standard delivery after processing. Tracking is emailed as soon as it ships.

International: 8–15 business days
We ship across Europe and beyond. Times vary by destination and customs.

Good to know

Costs are calculated at checkout — based on your location and the weight of your order, no surprises after you pay.

Tracking on every order — you'll get a tracking link by email the moment your parcel leaves the warehouse.

30-day money-back guarantee — if it isn't right when it arrives, tell us and we'll make it right.

A note on timing. Delivery windows are estimates, not promises. Customs, weather, and carrier backlogs can add a few days — if your order is running late, email support@pawlynshop.com and we'll chase it for you.

Questions about an order that's already on its way? Email support@pawlynshop.com directly.